Our Story(…as told by Cheryl)
The vision for Millbrook HomeCare Partners was born years ago when my father-in-law, Bill, was in need of home care. Bill had recently been widowed and his own health was failing. At the time I was raising my six children and lived 25 miles away, and wasn’t able to personally provide the care Bill needed and deserved. I saw firsthand the importance of quality home care after a not-so-great-experience with home care agencies and caregivers. When my family was relocated to the Lehigh Valley from the west coast, I again had to rely on caregivers to look after my 83 year old mother in my absence. Fortunately that went much more smoothly, but was another reminder how important it is for families to have reliable care for their parents.
Those experiences remained with me, and, years later when the time came to return to the workforce, I knew I wanted to be involved with helping seniors in some way. A home care agency would give me the opportunity to interact with and care for seniors with the respect and dignity I envisioned for my own family.
I was acquainted with Anne Miller through our children’s school. Anne was also looking to return to work now that her three children were older. After a brief conversation in the spring of 2006, the seed was planted. Both Anne and I knew this was the right path for us and after over a year of research, taking classes, and spending time in California learning the day to day operations of a home care agency after which we were drawn to model our business, Millbrook HomeCare was born! Today Anne and I co-own Millbrook HomeCare Partners which has grown steadily and has developed a solid reputation providing quality homecare to our seniors in the greater Lehigh Valley.
Anne and I are proud to have our name on our business and enjoy the freedom of running the agency as we envisioned it, without having to answer to the corporate dictates of a franchise. We both agree, “When you have a business with your name on it, you will go to great lengths to ensure its credibility and maintain its reputation.” We enjoy working not only with the clients in need of our services, but also with our staff of dedicated caregivers who provide the quality care Millbrook works diligently to preserve. As a privately owned agency, we feel we are able to care for our seniors with a personal touch, while building relationships with our clients and their families. Comments from Millbrook clients reflect our vision is being realized. Clients and their families regularly remark about their satisfaction with the care and companionship, as well as the joy of the friendships formed with our caregivers.
Incorporated in 2007 and licensed by the state of Pennsylvania, Millbrook HomeCare Partners, Inc. is located at 47 W. Water Street in Hellertown and remains independent and privately owned. Anne and I have enjoyed being a part of the local community and invite you to stop by Millbrook’s office located in the Water Street Plaza behind Roma Pizza. Introduce yourself, say hi and see for yourself what Millbrook HomeCare Partners, Lehigh Valley’s premier home care agency, is all about!
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